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Teleclass Etiquette

Please observe the following suggestions to enhance the teleclass learning experience for everyone on the call.

  • Use a land telephone for the best phone reception for you and for others in the class. This means NO cell phones, internet phones or speaker phones.  If you must call in from a cell phone, please be prepared to either mute yourself or hang up and call back on a different line if you bring an echo or static to the call.

  • Disable the "Call Waiting" feature on your phone. To do this on most phones, dial *70. The "Call Waiting" feature is reinstated once you hang up.

  • Turn off the ringer to the second line when using a multi-line phone.

  • Use the mute feature on your telephone if you have one. Or, use the mute feature built into the bridge line, as instructed. 

  • If your "hold" feature on your phone plays music or other sounds while you place a call on hold, please hang up and call back when you are ready to rejoin the call. It’s very difficult to conduct a class over the music or commercials piped in from your hold feature.

  • Use class handouts for recording information, not tape recorders.
    Handouts will be emailed to you at the end of the class. By law, you can only record a teleclass with permission.

  • Verify the correct starting time of the class for your time zone. Class times are indicated in Pacific and Eastern Standard Time. Go to World Time Server to find your own corresponding time.

  • Call in to the class on time so the class can start on time with minimal interruption.

  • Announce yourself by first name and city when asking questions during the question and answer period. Please keep your questions or observations short and to the point.

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